phrodia help & FAQ

Better photos.
A clearer first impression.

Choose your next profile photo with confidence. Discover how phrodia turns feedback into clear insights for dating, social media, business and fitness — and how to get started for free.

Updated

About phrodia

What is phrodia?

phrodia helps you choose profile photos with confidence. Get structured photo feedback for dating, social media, business and fitness: upload a photo, choose a test and discover how it comes across on three specific criteria. Clear scores and optional comments help you compare photos and decide what to use or improve.

Why use phrodia to choose a profile photo?

A photo can feel right to you while making a different first impression on someone else. phrodia gives you another perspective, with feedback tailored to where you plan to use the photo.

  • Know what works: see three separate criteria for your chosen test, alongside an overall score.
  • Choose with context: compare photos, read comments and explore feedback by audience where data is available.
  • Take a clear next step: try a different crop, expression or background and compare the feedback.

You can start for free by rating other people's photos and using the credits you earn for your own photo tests. Try phrodia.

Who is phrodia for?

phrodia is for people aged 16 and over who want to make a more confident photo choice. Use it to compare dating profile pictures, select a LinkedIn headshot, find a social media portrait that expresses your personality or understand how a fitness photo comes across. Each test gives you feedback suited to that purpose.

Which photo tests does phrodia offer?

Each photo has one test with three criteria:

Photo test What people assess When to use it
Dating Smart, Trustworthy, Attractive Choosing a dating profile photo
Social Confident, Authentic, Fun Choosing a social media or personal profile photo
Business Competent, Likable, Influential Choosing a professional headshot or LinkedIn photo
Fitness Athletic, Healthy, Strong Understanding the impression of a fitness photo

Choose the test that matches your goal. The criteria capture the impression your photo creates, giving you specific feedback to guide your next photo choice.

How does phrodia turn photo feedback into a score?

Raters answer three questions for the selected test using No, Somewhat, Yes or Very. These answers produce an overall score from 1 to 10. Results also show the individual criteria, so you can understand which aspects of the photo shape its overall impression.

Read the score alongside the criteria and comments to understand the result. It captures your audience's impression of that particular photo, helping you decide which picture fits your goal and what you might adjust.

How does phrodia collect photo feedback?

phrodia collects community feedback through three questions about your photo and brings the responses together into clear results. Optional written comments add context, and you can ask eligible registered raters for more detail through chat.

For dating profiles, this helps you understand the impression a picture creates before you choose it for your profile. Business, Social and Fitness tests bring the same structured approach to other photo choices.

Getting started

How do I get started with phrodia?

Open phrodia in your browser without installing an app, or use the iOS or Android app. Sign in with Google, or with Apple on iOS and the web. Use the same account to access your photos and results across devices. Follow the setup steps for your profile, location and privacy choices. You must be at least 16 years old. Once setup is complete, you can give feedback in Vote or add your own photo in Photos.

Start by rating photos to earn credits, then put those credits toward your first photo test. Open the web app or find the download options on the phrodia homepage. Friends can also rate a shared photo in their browser without creating an account.

How do I upload a photo for feedback?

  1. Open Photos and add a photo from your library.
  2. Adjust the crop and select one test: Dating, Social, Business or Fitness.
  3. Choose how many community ratings to request.
  4. If needed, open the additional settings to add a question or adjust your audience.
  5. Review the credit total shown in the app and confirm the upload.

Your uploads and their results are managed together in Photos. The app prepares the image for upload automatically.

Can I ask a specific question about my photo?

Yes. You can add an optional question when uploading, alongside the three criteria of your selected test. Ask something concrete, such as “Does this background work for a professional profile?” or “Does this lighting make my face easy to see?” Raters can respond with an optional comment.

Can I choose who rates my photo?

Yes. Tailor community feedback to the audience you want to understand by selecting genders and age groups. For location, you can choose worldwide reach or exclude your local area. Limiting your audience to a specific region or country is not available yet. A broader audience gives your photo more opportunities to receive feedback.

Audience settings govern distribution inside phrodia. A photo shared through a link, QR code or rating code is accessible to people who have that link or code, so share it with that in mind.

Credits & purchases

Can I use phrodia for free?

Yes. Give feedback on other people's photos, earn credits and use them to request community ratings for your own photos. This lets you take part and test your photos for free. You can also share a photo for browser feedback without using your community rating slots.

If you prefer to add credits directly, optional packages are available in the app. Start your first photo test.

What do credits pay for?

Credits fund community rating slots and new chat requests. Before you upload a photo, request more ratings or start a chat, the app shows the applicable credit cost. The total for a photo depends on the number of rating slots you choose and the rate shown in your account.

Check the current cost before confirming. The app also shows the rewards and offers available to your account, including any signup bonus.

How can I earn credits?

Submit ratings in Vote and add useful, respectful comments when you have something specific to share. Rating rewards and comment bonuses are subject to the daily earning limit shown in your account.

You can also earn credits through eligible activities shown in the app, including inviting friends and collecting external ratings. An eligible invited friend's first photo upload unlocks your invitation reward. Check the app for the rewards currently available to you.

What is the difference between earned, bonus and purchased credits?

Your balance can contain three credit types:

Credit type How it works
Earned credits Awarded for eligible participation, ready to use for your next test. Your wallet shows when they expire.
Bonus credits Non-expiring promotional credits, including eligible referral and external-rating rewards.
Purchased credits Bought through the in-app store. They have no scheduled expiry.

phrodia uses expiring earned credits first, helping you make use of them before their expiry. Bonus credits come next, followed by purchased credits. Your balance details show the credit type for each reward; some bonus activities award earned credits with an expiry.

Is the daily limit a limit on photos or on earned credits?

The daily earning limit counts earned credits, not simply the number of photos you rate. A rating with a comment can earn a different amount from a rating alone, so the number of ratings needed to reach the limit can vary. Check the app's remaining allowance or reset message when the limit is reached.

How do I buy credits, and what do they cost?

Open your credit balance or the purchase option shown when you need more credits. Choose from the packages currently available in your app. The store shows the price in your local currency before you confirm payment. Available offers and prices can vary by country and platform.

Mobile purchases are processed through the Apple App Store or Google Play. You do not need to purchase credits to earn them by participating.

What should I do if purchased credits are missing?

Check that the payment completed in your store purchase history and that you are signed into the correct phrodia account. Reopen the app and check your balance again. If the credits are still missing, email info@phrodia.com with your account email or user ID, purchase date and store order reference. Do not send your password or full payment card details.

For a refund request, use Apple's purchase support or Google Play's refund help. Refund availability depends on the purchase and applicable store process.

Results & photo management

What can I learn from my photo results?

Open a photo in Photos to see what stands out. Explore the overall score, your three test criteria, rating distributions and comments. Where data is available, demographic breakdowns and a city-level map help you understand the audience behind the feedback.

As responses build up, patterns become easier to spot. Use a fuller set of ratings to guide your comparison, and check comments for ideas you can try in your next photo. Audience breakdowns include the ratings with the relevant demographic or location information.

How can I compare photos fairly?

Upload the photos using the same test and similar audience settings. Collect enough feedback to see a pattern, then compare the individual criteria and comments as well as the overall score. Try changing one element at a time, such as lighting, crop, expression or background.

Feedback from people you invited through a shared link may differ from feedback collected in the community. Consider the source and number of responses when comparing results.

How long does it take to receive ratings?

Ratings arrive as eligible community members give feedback, so timing varies with the available audience and your photo settings. Choose a broad audience to give your photo more opportunities to be seen, and follow its progress in Photos.

You can also share your photo link with friends or followers to invite browser feedback alongside community ratings. Check your photo's status and remaining rating slots if you are waiting for more responses.

Can I request more ratings for an existing photo?

Yes. Open the photo's management options in Photos and choose the option to reserve more ratings. Select the additional amount and review the credit cost before confirming. Once a photo has used its allocated community rating slots, additional slots let it collect more community feedback.

How do I delete a photo?

Open Photos, select the photo's management options and choose Delete Photo. Review the confirmation before deleting it. Photo deletion is permanent; save any results or exports you want to keep first. Deleting a photo does not automatically refund the credits already spent on it.

Sharing & browser ratings

Can someone rate my photo without the app or an account?

Yes. Share a photo from Photos using its link, QR code or rating code. Recipients can open the photo in their browser and answer the three questions for its test without installing phrodia or creating an account. They can also leave an optional comment. Rating codes can be entered on the rating code page.

Do external ratings use credits or community rating slots?

Sharing gives you another way to collect feedback and earn credits. External ratings use their own allowance, leaving your community rating slots available. Eligible external ratings award you 1 bonus credit per rating, up to 500 credits in total across your account.

Each photo also has an external-rating limit. It can collect browser responses while sharing is enabled and that limit has room remaining.

Are shared photos and external ratings private?

A shared photo can be viewed by anyone who has its link or code, and those details can be forwarded. Treat sharing as access beyond your selected in-app audience. Browser ratings do not require a phrodia profile, but optional demographic information and comments may appear with results. Avoid including identifying details in a comment if you do not want to share them.

Choose where you share your link and what you include in comments. The Privacy Policy explains how the related data is processed.

Chat & community

Can I ask a rater for more detailed feedback?

You can send a chat request to an eligible registered user who rated your photo. Review the credit cost before sending the request; the recipient can choose whether to respond. Conversations appear in Chat. Anonymous browser ratings do not provide a registered account you can contact through this feature.

Ask a specific question, such as which crop they prefer or what makes the photo feel approachable. Both participants choose whether to continue the conversation.

What photos and comments are allowed?

phrodia is a community built around respectful photo feedback. Share photos you have the right to use and keep comments constructive. Observations about lighting, framing, expression or the impression a photo creates are especially useful.

The Community Guidelines explain the content standards, including restrictions on sexual content, content involving minors, harassment and hate speech. You can report content that falls outside these standards.

How do I report inappropriate content or a safety issue?

Use the report action available on the relevant photo, feedback or conversation. Select the reason and include details that help identify the problem. You can also email info@phrodia.com with the relevant information. For a technical security issue, use the subject “Security Issue” and describe what you observed without sending passwords or access credentials.

Account & privacy

How do I sign back in or use another device?

Use the same Google or Apple sign-in method and account that you used for phrodia originally. Your saved photos, feedback and credit balance are linked to that phrodia account. If you cannot access your Google or Apple account, use that provider's account recovery process.

Why does phrodia ask for my location?

Location helps connect your photo with the geographic audience you choose and adds context to location-based insights. Follow the location step during setup. If you need to adjust access later, open phrodia's location permission in your device settings. Notification and advertising choices have their own separate settings.

Where can I change privacy and notification settings?

Open Profile → Settings to review the available notification and ad/privacy options. You can also manage notification and location permissions in your device's settings for phrodia. For details about data use and your privacy choices, read the Privacy Policy and Cookie Policy.

How do I delete my account and associated data?

Without the app: Email info@phrodia.com with the subject “Delete Account”. Include the email address or user ID associated with your phrodia account so we can identify it. Do not send your password. You do not need to reinstall the app.

Account deletion includes your account, photos, ratings and conversations. We normally respond to email requests within one month. See the Privacy Policy for the process and retention requirements. Closing your account ends access to remaining credits, subject to applicable purchase and refund rights.

In the app: Open Profile → Settings → Danger Zone → Delete Account and follow the confirmation steps. Account deletion cannot be undone.

Troubleshooting & support

Why are there no photos available to rate?

You may have rated the currently available photos, reached your daily earning limit or have no eligible photos matching the current feed. Check any active feed filters, your account setup and the message displayed in the app. Try again later as new photos become available.

What should I do if an upload or another feature does not work?

Check your internet connection, reopen the app and install any available update. For upload problems, review your credit balance, required photo settings and any permission or validation message. For missing notifications, check both your device's notification permission and the options in phrodia's settings.

If the issue continues, contact support with the steps that led to the problem and the exact error message. Avoid repeating a payment while its status is unclear.

How do I contact phrodia support?

Email info@phrodia.com with a brief description of your question. For account or technical issues, include your account email or user ID, app version, device model and the steps to reproduce the problem. A screenshot can help; remove sensitive information before sending it. Never send passwords or full payment card details.

For the rules governing use of phrodia, see the Terms of Service, Privacy Policy and Community Guidelines.

Find the photo you feel confident sharing.

Start for free: rate photos, earn credits and put your own photo to the test. Discover what works for the impression you want to make.